Progression Support Worker Job Description


Join us in changing the world with and for women!
Are you an experienced support or social worker? Passionate about providing trauma-informed support to enable women to thrive? Join our Progression Support team, providing specialist support for women who have experienced multiple disadvantages. Empowering them to move towards independence, employment and fulfil their potential.

Job Title: Progression Support Worker

Salary: £24,205.00 - £26,780.00 per annum, depending on experience.

Job purpose: To join our Progression Support team, providing specialist support for women who have experienced multiple disadvantages. Empowering them to move towards independence, employment and fulfil their potential.

Work Locations: 47 Chalk Farm Road, NW18AJ

Hours: 37.5 hours per week - usually 8 hours a day with 30 minute paid lunch, flexible timings to ensure availability for Luminary beneficiaries when they need. There will be occasions where evenings or weekends are required but these are not often.

Reports to: Programmes Manager


  • Create person-centred holistic development plans for graduates to become independent, using our ‘Independence Tracker’ to assess their needs and set targets on a regular basis.
  • Provide individual support and build trusting relationships with our graduates, proactively reaching out to arrange sessions, attend appointments with them and check in on their progression.
  • Deliver or facilitate three group sessions weekly as part of the Employability and Independence Programme, Wellbeing Workshops &, faith-based groups eg faith reflection as appropriate/desired.
  • Support the work of the Luminary mentor scheme, offering guidance to volunteer mentors.
  • Liaise effectively with other agencies involved in the care/support of service users (including Social Workers) to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
  • Respond quickly to safeguarding concerns, reporting appropriately to Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
  • Build relationships, network with & keep open communication with employers offering work placements or recruiting new staff to offer opportunities to graduates.
  • Send regular updates of job opportunities and other relevant opportunities to graduates.
  • Keep detailed records of all case-working according to best practice and aide in safeguarding, monitoring and evaluation.
  • Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
  • Be available to offer chaplaincy-style support & prayer to any women wishing to access this.
  • Assist the Programmes Manager in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
  • Regularly monitor risks associated with individuals you are supporting
  • Contribute your experience of best practice to shape the way Luminary operates effectively.



  • Support work or social work experience.
  • Driven and highly motivated.
  • Relevant experience with client groups - women affected by VAWG, experiencing multiple disadvantages.
  • Experience supporting an individual through safeguarding issues.
  • Person-centred approach to support that is trauma-informed.
  • Personable and patient.
  • Excellent communication skills, both verbal and written.
  • Confident and effective in public speaking and group facilitation.
  • Organised with record keeping, time-keeping, and communication.
  • Competent in using IT and digital platforms (such as Airtable for case notes, Slack for team communications, Mailchimp for graduate communications, G-suite & Microsoft Office).
  • Hard working and able to learn new things quickly.
  • Experience setting boundaries and investing in your own mental wellbeing whilst supporting others.
  • Able to multitask effectively and cope well in a stressful environment.
  • Able to work independently and initiate tasks as needed; while able to work well in a team.
  • Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female, and holds an active Christian faith.
  • Right to work in the UK


  • Qualifications in social work/mental health related disciplines.
  • Experience of the VAWG Sector.
  • Experience of delivering group sessions.
  • Advice and guidance qualification.
  • Experience of developing or shaping new services.
  • Lived-experience of disadvantage and/or gender based violence.


  • Free Barista coffee every shift.
  • 20% discount off all food and drink, plus family and friends discount.
  • Wellness Action Plan developed to keep you healthy at work.
  • Opportunities to be involved in press coverage of Luminary.


Thank you for your interest in working at Luminary Limited.

Please read and complete this application form and return it to us at before 9am on 3rd January 2021.

By registering your interest for this position, we invite you to be a part of this dynamic project changing women’s lives, supporting and empowering them to build their futures.

This post is to start immediately.

We are committed to building a diverse team, so encourage interest from people with diverse backgrounds - particularly Minority Ethnic groups.

We look forward to receiving your application. Please note that, whilst we appreciate all interest in our work, due to capacity constraints we are only able to respond to applications of individuals invited to interview. Thank you for your understanding.